Reference

What You Agree To When You Use bosjp

These terms set out the rules between you and bosjp when you open an account, make a deposit via DANA, OVO, or GoPay, and use our lobby. Access depends on local law and is available where local law permits in eligible regions.

Account eligibility rulesDANA, OVO, GoPay wallet termsFair use & account conductHow to reach us with questionsWhen terms change
Check the Lobby Read FAQ
bosjp What You Agree To When You Use bosjp
TERMS CONTACT PATHS

How to Ask Us About These Terms

If any part of these terms is unclear, or you need to flag an account issue that relates to our policies — wallet verification, account suspension, or a transaction dispute involving DANA, OVO, or GoPay — our support team is reachable around the clock. You do not need to wait for business hours. Reach us through live chat, email, or our dedicated Indonesia support line and we will respond with the relevant clause and next steps.

Live Chat Open the chat widget from any page inside your account. Available around the clock for terms clarifications, wallet verification queries, and anything related to account conduct or access rules.
Email Support Send a detailed message to our support address. Useful for formal disputes, written records of a terms query, or cases where you need a reference number for a DANA, OVO, or GoPay transaction question.
Indonesia Account Help Our Indonesia support team handles wallet name mismatches, account eligibility checks, and region-specific access questions. They work in the same timezone and know local payment flows inside out.
HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

These terms are not just a legal formality — they define what we owe you and what we ask of you. Each point below reflects how we operate your account day to day, from the moment you deposit via GoPay to the moment a withdrawal clears back to your OVO wallet.

Data We Hold We store the account information you provide at registration — name, contact details, and wallet identifiers for DANA, OVO, or GoPay. This data is held to process transactions and verify your identity. We do not sell it to third parties or use it for unrelated marketing.
Cookie Use Our site uses cookies to keep your session active between pages and to remember your preferred payment method. You can clear cookies from your mobile browser at any time, but doing so will log you out and may reset your saved wallet preference.
Account Security Steps When you log in from a new device or browser, we send a one-time code to your registered contact. This OTP step is part of these terms — it is not optional. If you do not receive the code, contact support before attempting multiple logins, which may trigger a temporary hold.
How Long We Keep Your Data Account records are retained for as long as your account is active and for the period required by applicable regulations after closure. If you request account deletion, we will confirm what data must be retained for compliance and what can be removed immediately.
Requesting Changes to Your Account To update your registered name, wallet details, or contact information, go to account settings or contact support with valid identification. Changes to wallet details — particularly your GoPay or OVO number — require verification before they take effect to prevent unauthorised transfers.
Who to Contact for a Formal Request For any formal request under these terms — data access, account closure, transaction dispute, or eligibility review — reach our support team via live chat or email with your account ID. We log all formal requests and respond with a reference number so you have a record.

Common Questions About These Terms

These are the questions we see most often about how our terms work in practice. Each answer reflects what actually happens in your account — not a generic policy summary. If your question is not here, live chat is the fastest way to get a direct answer.

Yes. The terms cover your account, your wallet activity, and everything you access inside the lobby — slots, live casino tables, the sportsbook, and crash games. Depositing via DANA, OVO, or GoPay is also covered, alongside each provider's own conditions.

We post the revised terms at this page with an updated date at the top. If a change is significant, we may also send a notification to your registered contact. Continuing to use your account after the update date means you accept the revised version.

Any remaining balance in your account wallet is yours. Before closure, you can request a withdrawal to your DANA, OVO, or GoPay account. We process the withdrawal after the standard wallet verification step to confirm the account name matches your registered details.

We match the name on your DANA, OVO, or GoPay wallet to the name on your bosjp account to prevent unauthorised transfers. If there is a mismatch, support will contact you before processing. This step is part of our account security terms and cannot be skipped.

Under these terms, we may suspend or close an account where conduct breaches our fair-use rules — for example, if multiple accounts are detected or if account activity suggests misuse of the wallet system. We will contact you with the reason and give you the opportunity to respond.

No, but logging in from a new device triggers our OTP verification step. A one-time code is sent to your registered contact. This is part of our security terms. Once verified, the new device is recognised and subsequent logins follow the normal flow.

Access depends on local law and is available where local law permits. We do not make blanket eligibility claims. Check whether online gaming is permitted in your region before opening or continuing to use an account. Players in Bandung and Medan should verify local regulations as they would anywhere in Indonesia.

Contact us via live chat or email with your account ID and the transaction reference. If the transaction involved DANA, OVO, or GoPay, include the wallet reference number as well. We log all formal disputes and issue a reference number so you have a record of the request.

We hold the name, contact details, and wallet identifiers you provided at registration, plus a record of your transaction history. This data is used to verify your identity and process withdrawals. We do not share it with unrelated third parties. You can request a copy via support.

Yes. Submit a formal deletion request through live chat or email. We will confirm what data can be deleted immediately and what must be retained under applicable regulations. Records tied to active or recent transactions are typically subject to a minimum retention period before removal.

Related pages

bosjp Indonesia Palembang Live Table bosjp Login Monsoon Magic Slots bosjp Casino