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How bosjp Handles Your Privacy

We wrote this policy so you know exactly what data we collect, why we hold it, and how you stay in control.

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bosjp How bosjp Handles Your Privacy
PRIVACY SUPPORT

Contact Us About Your Data

Have a question about your personal information or want to make a data request? Reach out through any of these channels and our team will respond with clear next steps.

Team online

Live Chat

Open the chat widget from any page on your mobile browser or desktop session. Ask about data access, correction or deletion requests and get a direct response without switching apps.

Email

Send your privacy-related request to our support email. Include your registered account name so we can locate your records quickly and respond with the specific data or action you need.

Account Settings

Inside your account panel you can update contact details, change your password, toggle marketing communications and review which payment methods are linked — all without contacting support.

DATA PRACTICES

How We Protect and Manage Your Data

We handle your information with specific safeguards at every stage — from the moment you open an account to the day you ask us to close it. Here is how each area works in practice.

Encryption

All data moving between your device and our servers travels through encrypted channels. Stored records — including DANA, OVO and GoPay transaction logs — are encrypted at rest so they stay unreadable if storage is ever compromised.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages perform. You can clear or block cookies in your mobile browser settings; doing so may require you to log in again each visit.

Account Security

Your login is protected by a one-time password sent to your registered number. If you switch devices, the OTP step repeats to confirm it is really you — whether you come back on a different phone or desktop.

Data Retention

We keep transaction and identity records for the period required by applicable regulations in your region. Once that window closes and no active dispute exists, records are permanently purged from our systems.

Third-Party Sharing

Payment processors and identity-verification services receive only the minimum data needed to complete your request. They operate under their own privacy obligations and cannot use your data for unrelated purposes.

Your Correction Rights

Spotted an error in your stored details? Send a correction request through live chat or email. We verify your identity via OTP, then update the record and confirm the change back to you within a reasonable timeframe.

Privacy Policy Questions and Answers

Below are the questions we hear most about data and privacy on bosjp. If yours is not listed, reach out through the support channels above.

We collect the name, phone number and email you provide during registration, plus the device and IP information your browser sends automatically. If you deposit through DANA, OVO or GoPay, we also store the transaction reference your e-wallet generates.

Your phone number is used to send one-time passwords during login and for account-recovery verification. It also lets us notify you of policy changes or unusual activity on your account through a channel you already control.

No. We do not sell or rent your personal information to advertisers or any third-party marketing platforms. Data leaves our systems only when required to process your payment or verify your identity with our operational partners.

Send a data-access request through live chat or email. After we verify your identity with an OTP step, we compile the records tied to your account and deliver them to your registered email in a standard format.

Yes. Submit a deletion request via our support channels. We will remove personal data not required for regulatory retention. Some transaction records may remain until their mandatory retention period expires.

Payment tokens are transmitted over encrypted connections and stored separately from your profile data. We never hold your full e-wallet PIN or password — only the reference identifiers needed to match a deposit to your account.

Inactive accounts retain data for the regulatory retention window applicable in your region. After that period, we purge all personal records. You can also request early deletion, subject to any compliance holds.

We use session and analytics cookies. You can disable or clear them in your browser settings at any time. Blocking session cookies means you will need to log in again each time you visit, but it does not affect your stored account data.

When we update the policy, we send a notification to your registered email or phone number before the new terms take effect. The updated document is also posted here with a revision note so you can review what changed.

The same encryption and retention standards apply regardless of your location. However, specific rights — such as data-deletion timelines — may vary based on local law in your region. Access to certain features depends on local regulations and eligible regions.

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